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Category: Intune monitoring

Compliance reports help you review device compliance, and troubleshoot compliance-related issues in your organization. Using these reports, you can view information on:. Sign in to the Microsoft Endpoint Manager admin center. When the dashboard opens, you get an overview with all the compliance reports.

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In these reports, you can see and check for:. As you dig in to this reporting, you can also see any specific compliance policies and settings that apply to a specific device, including the compliance state for each setting.

The Device compliance status chart shows the compliance states for all Intune enrolled devices. The device compliance states are kept in two different databases: Intune and Azure Active Directory. Intune follows the device check-in schedule for all compliance evaluations on the device. Learn more about the device check-in schedule.

Compliant : The device successfully applied one or more device compliance policy settings. In-grace period: The device is targeted with one or more device compliance policy settings. Not evaluated : An initial state for newly enrolled devices. Other possible reasons for this state include:. Not-compliant: The device failed to apply one or more device compliance policy settings. Device not synced: The device failed to report its device compliance policy status because one of the following reasons:.

Error : The device failed to communicate with Intune and Azure AD, and received an error message with the reason. Devices that are enrolled into Intune, but not targeted by any device compliance policies are included in this report under the Compliant bucket.

In the Device compliance status chart, select a status. For example, select the Not compliant status:. That action opens the Device compliance window, and displays devices in a Device status chart. The chart shows you more details on the devices in that state, including operating system platform, last check-in date, and more.

When you select the Filter button, the filter fly-out opens with more options, including the Compliance state, Jailbroken devices, and more. Apply the filter to update the results. Use the Columns property to add or remove columns from the chart output. For example, User principal name may show the email address registered on the device. Apply the columns to update the results. In the Device details chart, select a specific device, and then select Device compliance :.

Intune displays more details on the device compliance policy settings applied on that device. When you select the specific policy, it shows all the settings in the policy. On the Compliance status page, next to the Policy compliance chart, you can select the Devices without compliance policy tile to view information about devices that don't have any compliance policies assigned:.

When you select the tile, it shows all devices without a compliance policy. It also shows the user of the device, the policy deployment status, and the device model. With the Mark devices with no compliance policy assigned as security setting, it's important to identify devices without a compliance policy. Then you can assign at least one compliance policy to them. The security setting is configurable in the Intune portal.

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Then, set Mark devices with no compliance policy assigned as to Compliant or Not compliant.You can monitor the status of the app protection policies that you've applied to users from the Intune app protection pane in the Azure portal.

Additionally, you can find information about the users affected by app protection policies, policy compliance status, and any issues that your users might be experiencing. The retention period for app protection data is 90 days. Any app instances that have checked in to the Intune service within the past 90 days is included in the app protection status report. For more information, see How to create and assign app protection policies.

Sign in to the Microsoft Endpoint Manager admin center. Assigned users : The total number of assigned users in your company who are using an app that is associated with a policy in a work context and are protected and licensed, as well as the assigned users that are unprotected and unlicensed.

intune monitoring

Flagged users : The number of users who are experiencing issues with their devices. Also, users with devices that are flagged by the Google SafetyNet device attestation check if turned on by the IT admin are reported here. Users with potentially harmful apps : The number of users who may have a harmful app on their Android device detected by Google Play Protect. User status for iOS and User status for Android : The number of users who have used an app who have a policy assigned to them in a work context for the related platform.

This information shows the number of users managed by the policy, as well as the number of users who are using an app that is not targeted by any policy in a work context.

You might consider adding these users to the policy. If you have multiple policies per platform, a user is considered managed by policy when they have at least one policy assigned to them.

You can get to the detailed view of the summary by choosing the Flagged users tile, and the Users with potentially harmful apps tile. The detailed view shows the error message, the app that was accessed when the error happened, the device OS platform affected, and a time stamp.

Also, users with devices that are flagged by the 'SafetyNet device attestation' conditional launch check are reported here with the reason as reported by Google.

If the device is truly remediated, the refresh on the Flagged Users report will happen when the pane reloads. Users with devices that are flagged by the Require threat scan on apps conditional launch check are reported here, with the threat category as reported by Google.

If there are apps listed in this report that are being deployed through Intune, contact the app developer for the app, or remove the app from being assigned to your users.In this post we will illustrate how we have configured diagnostic settings in Intune in order to send data to a Log Analytics workspace for our production Microsoft tenant.

This integration allows us to gain additional insights into data coming from the Intune service and the devices that we manage. Audit Logs. First, we will examine how we have leveraged the audit logs in our workspace and how we use this information to provide real time alerts. For audit logs, we examine what is happening in the environment by looking at the following:. Ensure that you are selecting the appropriate time range to see the expected data in your environment by choosing a default range or setting your own custom range.

In general, the shorter the time frame, the quicker your query will execute:. The above query will give us an overview of all operations completed within the time frame specified for our query. Here at Microsoft, events that we are particularly interested in are, delete and wipe operations. For these types of events, we want to be alerted whenever these audit events are triggered, so that we ensure they are expected events.

Here is how we have configured alerts using the Azure Monitor pipeline. In action groups, we have added a webhook that we have built using Azure Automation, that takes information from an alert generated, and creates an incident in our incident management system. Because alert rules allow us to specify custom JSON payloads when defining an alert rule, we send information about the alert that then gets passed to our webhook and ultimately our custom incident, so that people have additional information about the alert that was triggered.

This functionality could be leveraged further by kicking off other custom actions via webhooks when certain actions are detected in the environment.

More information on webhook actions that you can define for log alerts can be found here:. The above gives an overview of how Intune audit events and alert rules are used to trigger custom actions. In our production environment, we are using audit events to trigger our incident management system, but any workflow could be triggered when these audit events happen giving a huge number of possibilities for customization.

We use the extend operator in the query to expand the properties column to additional columns. When using extend, the fields will be a dynamic type, so we convert to a string so that we can run the summarize operation.

For broad analysis and troubleshooting we dig into trends and utilize the power of the Log Analytics platform. The below is a query that we recently used in production to identify a trend that was due to a code change. We were investigating enrollment trends with the following:. Which produces the following:.

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When we double click this point, a new query is generated showing our normal data pattern, compared to the anomalous data which we are currently seeing. We also use more complex Kusto operations to further extend the properties column so we can write alerts based on our production tenant. This query shows the breakdown for failure category reasons with counts. We further add failure reason to see specific counts on why enrollment failures are happening.

This gives us an idea of why enrollments are failing and if there are potential issues that we need to investigate within the environment. We use the following query to see the count of Android enrollment failures in the environment:. Other data that we are given access to is compliance data, this allows us to see when managed devices are not in compliance.

An advanced query that shows the power of Kusto, demonstrates how we see a breakdown of device compliance failures by reason with the following:.

intune monitoring

Hopefully this post has given you some ideas how this data can be leverage to power additional workflows. I updated the article as well, thank you for letting us know.

Wonderful article. Most of the articles don't give much details on these things. You must be a registered user to add a comment. If you've already registered, sign in.Please read part 1 for a complete understanding. Monitoring Windows Update status required a separate OMS console in the past but now this data is available in the same Azure portal and you get information back from the devices out in the field.

One console for all your monitoring data. Microsoft has an article about Update Compliance. This solution uses the Windows diagnostic data that comes with Windows It collects system data, and then sends this data privately to a secure cloud for analysis and usage within the Update Compliance solution.

This blog will guide you through the following steps that must be configured for Update Compliance to work. By now you should know how to add a solutions to your OMS workspace. If not then please read part 1 of this blog.

Go ahead and add the Update Compliance solution. You should also consider adding the Upgrade Readiness and Device Health solutions as well.

Before you can actually use Update Compliance to collect data and monitor Windows updates, you will need to deploy the commercial IDto you MDM enrolled devices. If you did find it in the Azure portal than please share the knowledge. Use the appropriate value in the table below to set your diagnostic data level. You will need to create a device configuration profile. The Device Restriction profile type contains the settings for Reporting and Telemetry.

Please read the Microsoft documentation if you need additional information or drop a comment below. Perhaps a topic for another blog. Note: Your Device configuration profile has been created but not assigned yet! When the security group is created it will start of as an empty group. Give it some time to find your Windows devices. After a while you can look up your security group and have a look at the properties. The group is now populated with 26 Windows 10 devices. Read more about creating groups and dynamic groups if this is the first time you are creating groups in Azure.

When your security group is populated with devices, assign it to your device configuration profile. When your devices sync with Intune, they will receive this policy and the diagnostic data level will be set to Full. We will deploy this setting policy by creating another Device Configuration Profile, just like you did for Windows Telemetry, but now we are going to create a custom profile.

Just like with Windows Telemetry, you will need to assign this policy to a security group. After a while your devices will sync with Intune and configuration changes will be applied automatically. It might take up to 48 hours for information to appear in the OMS portal. For this to work, Windows diagnostic data and data sharing also need to be enabled. You can find the Update compliance solution in the overview of the OMS portal.When mobile device management is being used there are often concerns by end users about what the company can see on their mobile devices.

For most people the concerns are around private information such as text messages and photos, while others are concerned about the level of control that the company gets over their device. For the purposes of this blog post I'm going to be looking at Microsoft Intune, but other MDM solutions will have similar capabilities and if you want to know about those then you should investigate that further with your MDM vendor of choice.

Those two types of concerns can be addressed separately, but before I go into that in more detail I just want to point out that this is not a purely technical problem to solve.

Mobile device management requires a level of trust between the end users in your organization and the people responsible for managing the MDM platform. There needs to be clear communication between the parties to ensure that expectations are properly set. There also needs to be reasonable policies in place to reduce the risk of administrative error or malicious action causing a data loss or breach of privacy for the user of a managed device. This means that you should have, at a minimum:.

So with all that in mind, let's look at an example of what Microsoft Intune knows about a iOS device that has been enrolled. As you can see the privacy notice is fairly clear about what the Intune administrators can see — model, serial number, OS, app names, owner, device name. Intune admins can't see phone call history, web surfing history, location information except for iOS 9.

So, is it as simple as that? Not really. There's some extra considerations to apply here that I think are pretty important. Let's start with device information. In the screenshot above the most important detail to be aware of is the phone number.

Monitor Intune Device compliance policies

My demo device is an iPad with no SIM card inserted, so there is no phone number reported. If a SIM was present, the last four digits of the phone number would be visible. That is the case for any personal device, which is what a newly enrolled device is classified as by default. If you change the device ownership to corporate more on this shortlythe full number becomes visible. Another implication of personal vs corporate devices is the discovered apps.

For personal devices there is no app inventory collected, except for the Company Portal app that is used to manage enrolment on the device. An Intune administrator can change the device ownership from personal to corporate in the Intune admin portal. However there's no additional warning provided to the user of the device, so they would not know when a device has been changed from personal to corporate owned by an administrator.

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There are two potential issues here that you need to be aware of. The first is the implications for device phone numbers being exposed to Intune administrators. Just because a user consents to having their device managed, doesn't mean they want their phone number disclosed, and it's not clear from the privacy notice during enrolment that this will actually occur.Simplify modern workplace management and achieve digital transformation with Microsoft Intune.

Create the most productive Microsoft environment for users to work on devices and apps they choose, while protecting data. Streamline and automate deployment, provisioning, policy management, app delivery, and updates. Stay up to date with a highly scalable, globally distributed cloud service architecture.

Transform IT service delivery for your modern workplace

Leverage the intelligent cloud for insights and baselines for your security policies and configuration settings. Intune app protection policies provide granular control over Office data on mobile devices. Get up and running with FastTrack and have peace of mind with global deployment support all day, every day, both included with your subscription.

Ensure all your company-owned and bring-your-own BYO devices are managed and always up to date with the most flexible control over any Windows, Apple, and Android devices. Let employees choose devices and apps with intuitive, self-service support and deployment.

Get the most integrated and complete device management, app lifecycle management, and user provisioning capabilities for Windows Lower your total cost of ownership TCO and gain intelligent cloud-based management using co-management integration between Microsoft Endpoint Configuration Manager and Intune.

intune monitoring

Shift to a modern desktop at your own pace while maintaining the control you require. Windows Autopilot. Desktop Analytics. Microsoft Endpoint Configuration Manager. Protect your data while maintaining productivity for your employees on the mobile devices and apps they choose. Mobile device management and mobile application management provide integrated data protection and compliance capabilities that let you be precise about what data different users can access as well as what they can do with the data within Office and other mobile apps.

Define comprehensive policies that only allow the right people under the right conditions to access your company data and ensure the data stays protected by controlling how they use it within Office and other mobile apps. Enforce the policies based on conditions you specify such as user, location, device state, app sensitivity, and real-time risk.

Proactively reduce the risk in your environment with AI and machine learning from billions of signals received in the cloud. Azure Active Directory conditional access. Microsoft Defender ATP integration. Provide the Office experience your workers expect without compromising user productivity. Create a collaborative environment with granular data controls within Office mobile apps and enforce conditional access policies for Exchange, SharePoint, and Teams.

Keep work and personal data separate in multi-identity apps by applying data security policies based on corporate user identities. Streamline Office ProPlus deployment and updates on Windows 10 to stay current. Intune protected apps. Outlook for iOS and Android. Manage apps and settings on all your Windows and iOS devices easily with a simple unified web-based console.

Enable everyone from IT professionals, to part-time IT support, and even teachers to get classroom devices up and running in minutes so your teachers and students stay productive and school data remains secure.

Learn more about Intune for Education. Add device management and security capabilities to dedicated devices from the same Intune console where you manage the rest of your identity-driven endpoints. Learn more about Intune device-only subscription.Using Intune, you can manage telecom expenses from data usage on organization-owned mobile devices. Intune integrates with Saaswedo's Datalert telecom expense management. Datalert is a real-time telecom expense management solution that manages telecom data usage.

It can help avoid unexpected data and roaming charges for your Intune-managed devices. The integration with Datalert can set, monitor, and enforce roaming and domestic data usage limits. When the limits exceed your thresholds, alerts are automatically triggered. You can also configure the service to apply different actions to users or groups, such as disable roaming or exceed the threshold. The Datalert management console includes reports that show data usage and monitoring information. To use the Datalert service with Intune, there are some configuration settings in Datalert and Intune.

This article shows you how to:. Android versions that support Knox opens Samsung's web site lists the Knox supported versions. Select Unblock. Unblock allows you to change or update the settings on the page.

Select Connection. When you select Connectionthe Datalert service checks in with Intune. It confirms there aren't any existing Datalert connections. After a few moments, a Microsoft sign in page appears, followed by the Datalert Azure authentication. You're redirected to a Datalert thank you page that closes after a few moments. Datalert validates the connection, and shows green check marks next to the items that validated.

If validation fails, you see a message in red. Contact Datalert support for help. On the Microsoft authentication page, select Accept. This setting allows Datalert to read the available profiles in Intune to help you set up policies. After you complete Step 1, your connection is automatically enabled. In Intune, the connection status shows Active.

To confirm the status is active, use the following steps:. Sign in to the Microsoft Endpoint Manager admin center. Look for the Active connection status:.

How to monitor app protection policies

Depending on your organizational needs, create at least two device categories, such as Corporate and Personal. Then, create dynamic device groups for each category.

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You can create more categories for your organization, as needed. To create device categories in Intune, see map devices to groups.

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